In Brief
The EncorePro HW705 Series corded USB headset is the top-of-the-range in the latest generation of corded options from Plantronics. It’s designed for use specifically with PCs and Softphones – NOT for use with desk phones.
NB: This headset is not suitable if you wish to use it for training or coaching. If you need that functionality, please call our friendly staff for some advice.
The clever HW705 series works with Plantronics/Poly Manager Pro to give you a fully-integrated audio and asset management solution specifically-designed for call centres and large corporations. IT departments will love this headset. They can see where the headset is and how much it’s being used, then roll out firmware updates en masse – even notifying the users. Troubleshooting can be performed remotely and the settings can be easily controlled by the user, within parameters set by the IT department, via the software.
The HW705 USB headsets are headband-only option (the norm for corded headsets). They come in a mono (1 earcup, 715) and duo (2 earcups, 725)
The Encore Pro Digital series are all optimised for use with major softphone brands.
What We Love
+ Designed for use with PCs and Softphones, making it suitable for large operations that need a USB headset for inventory tracking and usage monitoring.
+ Optimised for major softphone brands
+ The integration with Plantronics/Poly Manager Pro Software allows for fully-integrated audio and asset management, making it an appealing solution for IT departments in call centers and large corporations.
+ IT departments can perform troubleshooting remotely, and settings can be easily controlled by users within parameters set by the IT department via the software.
+ The ability to track the location of the headset, monitor usage, and roll out firmware updates en masse offers a convenient and efficient asset management solution.
+ The wideband technology enhances sound quality, offering superior audio performance for calls via VOIP.
+ The telescopic Ultra Noise Cancelling microphone is extendable for precise placement, ensuring optimal listening and audio clarity – clients hear you,Ā NOT your colleagues
+ The inclusion of Plantronics/Poly Soundguard minimises the risk of acoustic shock from loud and sudden noises, regulating the overall average volume level to a safe daily level.
What We Don’t Love
– Not suitable for training or coaching
– The corded nature of the headset limits mobility, restricting the user’s ability to move around during calls.
The Blurb
The HW705 USB headset series are the executive-level, USB-corded headset in the Plantronics/Poly range, with luxurious soft leatherette ear cushions and wideband technology to offer superior sound quality. The telescopic noise-cancelling microphone is easily extendable for precise placement, ensuring perfect listening and audio clarity. The earcup is attached to the headband by a ball & socket joint, which allows it to sit perfectly, for additional comfort.
Made of high-grade nylon composite materials, this is a very light – but also durable – headset that’s designed to be worn all day. It also has a telescopic microphone arm, so the mic can be placed in the optimum position and stays out of your line of sight. The noise-cancelling microphone in this model is the best in Plantronics/Poly USB range, so callers hear you and only you. The high-quality wideband sound in both earcup and mic mean you get sensational, natural-sounding calls via VOIP.
For your protection, it also has Plantronics/Poly Soundguard to minimise risk of acoustic shock from loud & sudden noises, as well as regulate the overall average volume level to a safe daily level.
Clearly, the track-able and monitor-able features that the Encore Pro Digital series offers will appeal to any IT Manager of a large organisation – but it’s not just the big guys that will benefit! If your IT person is also your Office Manager, or if you have an external IT expert, you can save so much time by rolling out updates in one convenient go. Advising your staff in advance of the change, so they ensure the headset is left plugged in, means firmware updates can be executed out-of-hours to minimise disruption and loss of work hours. Then, when Jimmy’s headset goes walkabout – AGAIN – you can check where it was last plugged in, or where it’s plugged in now. No need to rifle through every drawer and cupboard in the office any more!
It’s worth considering that corded headsets are no longer the norm in offices. After all, who wants cables getting under papers on desks and tethering you, literally, to your PC. Most people (particularly executives) expect and require the freedom that a wireless device can offer. If you’re looking at this model, quality is clearly more important than price to you, so we strongly recommend you look at some of the top-of-the-range headset options that are designed to enable users to get more done in a day.
In summary, for enterprises with large volume UC rollouts, who need the ability to monitor usage and keep track of location of the headset, as well as roll out firmware upgrades, this is a great lower cost option. The HW505 series is ideal for all corded users but not adaptable for on-call training.
| Specifications | |
|---|---|
| SKU | Plantronics-Poly-EncorePro-HW705 |
| Manufacturer | Plantronics/Poly |
| Product Type | Computer Corded |
| Cable Length | 1m |
| Wireless Technology | |
| Warranty | 2 Year (Direct with Manufacturers) |
| Wearing Style | Over the head (one ear), Over the head (two ears) |
| Connection Type | USB |
| Software Compatabilty | Dragon Naturally Speaking, MacSpeech, MOC & Lync, Skype, Unified Communications, Voice Recognition Software, Windows, Skype For Business |
| Ear Cushion Material | Leatherette |
| Speaker Frequency Response | 150-6800Hz |
| Mic Frequency Response | 150-6800Hz |
| Headset Weight | 52g |
| Coverage Range | |
| Conference Additonal Headsets | |
| Best Use | Noisy Office, Quiet Office, Very Noisy Office |
| Application | Computer (USB) |
| Audio Qualities | Echo cancellation, HD Audio, Mono sound, Noise cancelling mic, Noise protection, Soundguard, Soundguard Digital, Stereo sound, Wideband Audio, Wideband mic |
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