EPOS|Sennheiser IMPACT SDW 5065 Duo Wireless Headset With HSL10 II Lifter
Pronounced – SENN- high-zah. Everyone struggles with this so we thought we’d pop that in first up!
What is EPOS? EPOS is the new co-branded name for Sennheiser.
About This Bundle
This is the bundled value pack for the Sennheiser SDW 5065 headset PLUS a handset lifter. It includes the headset, base station and matching handset lifter at a discounted price, to save you money!
How does this lifter work?
Designed for Sennheiser wireless headsets, the HSL10 ii handset lifter connects under your phone’s hand piece like a robotic cradle. When the phone rings, your headset will beep in your ear. You simply hit the button on the side of your headset and this sends a signal to the robotic cradle to lift the hand piece up. This then accepts the call and you start to talk through the headset. To hang-up, you simply hit the button on your headset again and the cradle puts the hand piece back. In this way you can answer and hang up on calls away from your desk when using a wireless headset. The Sennheiser model is unique amongst lifters in that it can be programmed to recognise 2 different ring tones. What does this mean? Well, if your phone has one tone for internal and one for external calls, even when your phone display is out of sight you can be sure you’re answering with the appropriate greeting (top tip – this is never ‘yeah whaddyawant’). Remember, however, that the lifter will not let you perform any other phone function like transfer or conference. It purely provides a convenient way to take calls from anywhere in the office without having to return to your desk. Some modern phones require a different solution called an Electronic Hook Switch or ‘EHS’. If you’re not sure what kind of lifter your phone needs, give us a call, we’re here to help!
Available now, this is the new version of the hugely popular and frankly brilliant DW Pro 1.
The SDW5000 models come in 3 variants. All are also compatible with Skype for Business and all major softphone applications: You’re looking at the DUO version which has a comfortable headband wearing style with a flexible microphone boom for perfect positioning. The headband is a little broader than the 3 in 1 version so if you have a sensitive head but do prefer a headband, this is probably the best wearing style for you. It also has a better battery life than the 3 in 1 model – max 14 hours (in narrowband mode) as opposed to max 10 hours. The 5015 has 3 wearing styles and the 5035 is the Mono option (only 1 ear covered).
As a company we’re proud to be able to offer the new SDW range to our clients and we challenge anyone to find a better headset range. Plantronics had dominated the Australian market for such a long time but you can certainly argue that Jabra and Sennheiser are now in full competition and competition is a good thing! The headphone and microphone gurus at Sennheiser have used their 60+ years of audio experience and R&D to create headset perfection. As we always say, the golden rule of headsets is to buy the best you can afford and, we hope your boss has given you the ok to buy any model in the new SDW range.
As with all wireless headsets you will need an accessory to answer calls from the desk phone when out of reach. We know, it seems crazy that even such a sophisticated headset as this can’t perform this apparently simple task but there are so many different phones all with different requirements that this functionality just can’t be built into the headset. We call it a RAD (remote answering device). It could be a standard handset lifter or a special ‘electronic hook switch’ (EHS) cable that runs from the base unit to the telephone – it all depends on which make and model phone you have. If your phone has a USB headset port you may not need this but at time of writing, those phones are as rare as hens’ teeth.
If you use Lync, Skype for Business or Microsoft Teams you’ll be pleased to know the 5000 series is optimised for your programs. If you don’t, it won’t affect you in the slightest, you can ignore that last sentence, sorry to have wasted 5 seconds of your life.
More details
Essentially this is the same headset as the , it just comes with out the USB dongle to connect to Bluetooth devices
Connections – The SDW 5000 Series will connect to Desk phone ( of course), it has 1 USB interface (to connect to a PC for Softphone or other applications or indeed desk






















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