EPOS|Sennheiser IMPACT SC232 Corded Headset For Panasonic and Mobile Phones
. The Sennheiser SC232 is a monaural, wideband noise cancelling corded headset. It is exactly like the SC 230 but is a specialised headset with ‘low impedance’, ideal for mobiles and some modern IP phones that have ‘low output impedance’. If you don’t need this ‘low impedance’ version, please go to the . The SC 232 is designed to be used with your desk phone or mobile and, like all corded headsets requires the correct connector cable. The 232 is an over the head wearing style, and can be worn on either right or left by rotating the microphone.
What is EPOS? EPOS is the new co-branded name for Sennheiser.
All corded headsets come with a brand specific QD (quick disconnect) connection and require a same brand adapter cable to make them compatible with your phone. These range in price from $26 upwards. Many of these cables look the same but are different inside, so if you’re not 100% sure which you need, give us a call and our staff will gladly check for you.
The Good
Sennheiser’s experience & expertise in high end professional audio has been ploughed into their headsets and has created the new benchmark for headsets. Even their entry level headsets are excellent. Anybody who has tried a pair of Sennheiser headphones know what a difference this quality can make.
The Sennheiser SC232 headset is the entry point to the excellent Sennheiser range. The SC232 offers super-soft acoustic foam ear cups which adapt to your ears and a lightweight headband with multiple positioned grooves to ensure ultimate comfort. The noise cancelling microphone prevents any unwanted noise being heard by your callers, while the flexible boom ensures perfect positioning. The SC 232 headset has a ‘dual ear cup hinge system’ which basically means that the ear cup will fit precisely & comfortably to your ear even if you have an odd shaped head!
Sennheiser’s patented Activeguard technology protects the user’s hearing from sudden loud noises which can cause acoustic shock. These robust SC232 headsets are a great option for call centres, especially with the name tag personalisation, so you always know which headset is yours! Sennheiser headsets come with the peace of mind of a 2 year manufacturer’s warranty.
The Not So Good
The SC 232 comes with foam ear cushions, some people prefer leatherette (available separately). Other than that there’s really nothing bad to say about this headset, the negatives are really just the intrinsic disadvantages of any corded headset….
You are tethered to your phone via a cable, this can be frustrating when wires lie across your desk and get in the way of papers or drop down and get crushed & tangled under chair wheels. Or if you need to get up during a call or could save time answering a call away from your desk, then a wireless headset is a better choice for you. If you don’t have a headset port on your phone, a corded headset will take the place of your handset. If you still want to use the handset you can pick up a switch to allow you to swap between the two.
As we’ve mentioned, corded headsets need connector cables, so don’t forget to factor in those costs when budgeting. If you have a phone that is difficult to match for compatibility you may have to look at an amplifier. An amp, while providing superior call control (with mute and volume controls) and sound quality, will push up the price to about the same as a wireless headset (which have an amp built in), no brainer – if you need an amp, get a wireless headset!
The Verdict
The Sennheiser SC232 is a specialised version of the SC 230 which is the best all round corded headset we’ve found – bar none. It’s robust without being heavy or bulky and perfect for call centres and offices alike. It is the best choice for those that need the low impedance feature relevant to some modern IP phones and most mobiles, it keeps the budget on track but still offers the outstanding sound quality of the Sennheiser range.
Other Headsets To Consider Before Buying
For users that are on calls for extended periods of time, or have a particularly noisy workplace the Sennheiser may be a better option to increase call concentration. If staff sit close together and it’s really noisy the ultra noise cancelling of the is definitely worth the extra investment.
For those with older or less common phones, the Jabra range offers a smart cable which will provide a compatibility solution for the majority of phones. Have a look at the Jabra for a robust, quality solution or the for something a bit more stylish. If you’re on a super-tight budget eg Not for Profit and charities, the Axtel series is amazing value also.
Another factor to consider is the extra productivity that can be gained from the freedom to walk away from your desk while on a call. It is worth checking out the which is a great entry level wireless option for only a small amount extra. If you are already in love with Sennheiser, the and are their (excellent) wireless offerings.
| Specifications | |
|---|---|
| SKU | 1000518 |
| Manufacturer | EPOS | Sennheiser |
| Product Type | Office Corded |
| Cable Length | 1m |
| Wireless Technology | |
| Warranty | 2 Year |
| Wearing Style | Over the head (one ear) |
| Connection Type | Quick/Easy Disconnect Cable |
| Software Compatabilty | Apple, Dragon Naturally Speaking, MacSpeech, Skype, Unified Communications, Voice Recognition Software, Windows |
| Ear Cushion Material | Acoustic Foam |
| Speaker Frequency Response | 150-6800Hz |
| Mic Frequency Response | 150-6800Hz |
| Headset Weight | 58g |
| Coverage Range | |
| Conference Additonal Headsets | |
| Best Use | Noisy Office, Quiet Office |
| Application | Desk Phone (Digital, IP or Analogue) |
| Audio Qualities | ActiveGuard Acoustic Protection, HD Audio, Mono sound, Noise cancelling mic, Noise protection, Wideband Audio, Wideband mic |
| This product is featured in | , , , , , , , , , , , , , , , , |
Manufacturers Description
SC 232 is a single-sided headset designed for professionals that require HD voice clarity audio in contact center and office workplaces. With the focus on contact-center-tested durability and robustness, SC 232 offers features including: CircleFlex® patent-pending dual-hinge ear cup for instant perfect fit and supreme comfort, noise-canceling microphone and a lightweight raised profile headband with numbered grooves.
The combination of productivity enhancing features and contact-center-tested durability is designed to help professionals perform at their best, whatever the environment. SC 232 is optimized for low impedance devices such as mobile phones, DECT phones and some of the latest IP phones.
- Best-in-class comfort – CircleFlex® patent-pending dual-hinge ear cup system that adapts seamlessly to your ears, for instant perfect fit and relaxed all-day wearing
- Noise-canceling microphone – filters out ambient noise for optimum speech clarity
- Unique robust construction – crafted with look and feel in mind
- Single-sided wearing style – numbered headband grooves for step-by-step adjustment for instant perfect fit
- Durability – metal reinforced headband designed for years of wearing pleasure
- Sennheiser HD voice clarity – wideband sound for a natural listening experience
- Bendable boom arm – ensures microphone position is always optimal. Cannot be twisted out of position
- Pivotable boom – rotates through 350 degrees for wearing flexibility on right or left ear and precision microphone placement
- Name tag personalization – easy user ID helps to avoid wearing a neighbor’s headset
- ActiveGard™ – technology protects you from acoustic shock and sudden sound surges
- Peace of mind – 2-year international warranty































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