EPOS|Sennheiser IMPACT D 10 Phone II
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Essential Info
Launch Date September 2021. Supersedes the D10 Series
The IMPACT D Series from EPOS|Sennheiser is their wireless DECT Headset with a base unit for a single device such as desk phone or PC. The D10II models replace the hugely popular D10s with a very slightly different look but the same specifications. D30s have been added to extend the range to include a duo wearing style option ie 2 earcups.
As it’s name suggests, the D10 Phone II connects to a desk phone only. It comes with a headband and earhook wearing style included in the box. Being a DECT unit it gives the best range, allowing you to wander 55-70m in a typical office (up to 180m line of sight).
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The Basics
- Lightweight
- Earhook and headband style included
- Simple one device connection –Â DESK PHONE
- FAST charge –Â 50% battery in 20 minutes
- High quality sound
- D10: Noise cancelling microphone, D30: ULTRA noise cancelling microphone
- Good battery life and replaceable battery
- Secure DECT technology
- Conference up to 4 headsets for training
- Mute and volume control on headset
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What is EPOS? EPOS is the new co-branded name for Sennheiser.
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D10s vs D10IIs – what’s new
For all those that loved their D10 and are now looking for more, the goods news is that very little has changed! The specs are the same and the headset design is almost identical. The base unit does have an improved magnetised charging connection but that’s about it. They use the same battery BUT the ear cushion is new (though looks to us very similar).
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Call Control –Â You need to know this if you’re new to wireless headsets
As with all wireless headsets, if you want to answer calls when away from your desk (ie without pressing a button on the telephone), you’ll need an HSL10 handset lifter or an Electronic Hook Switch, depending on the phone you have (call our staff for assistance). It seems crazy for such modern headsets not to be able to pick up calls but there are so many different model telepehones with different programming and requirements that this functionality cannot be programmed into headsets. It’s the same for all phones and all DECT wireless headsets.
Digging a little deeper
The D10IIs buck the current trend for heavy, bulkier headsets. They are lightweight at just 22g with the earhook and 45g with the headband. Having 2 wearing styles means in the box plus the option of the new D30 model means everyone’s wearing preference is catered for so if you hotdesk or deskshare you can just put your headset on the base to pair it and you’re ready to work.
Sound quality is just as you’d expect from it’s Sennheiser pedigree and really this is crucial if you’re on calls all day. With a quality headset you’ll have better customer interactions and find yourself less fatigued at the end of the day. Â
When you’ve forgotten to put the charge on the base to charge overnight, just 20 minutes charge will see you right up to lunchtime (otherheadsts can take 1-2hours to acheive the same). Long day? Don’t stress (at least not about your headset) a full battery gives you 8-12 hours of charge.
Training a newbie up? You can role model the perfect call with up to 3 people at a time without all crowding around. When a manager needs to monitor calls, there’s no need for them to make you nervous sitting right next to you. They can just pair their headset to your base then go back to their desk to listen in.
If you just need a simple , mono style headset to work with your desk phone, you really can’t do much better than a D10 Phone II. If you colleagues who prefer 2 ears you can all have the same base unit now with the addition of the D30 into this range.
| Specifications | |
|---|---|
| SKU | 1000997 |
| Manufacturer | EPOS | Sennheiser |
| Product Type | Office Wireless |
| Standby Time | Up to 100 hours |
| Wireless Technology | DECT |
| Talk Time | Up to 8 hours (Wideband Mode) / Up to 12 hours (Narrowband Mode) |
| Warranty | 2 Year |
| Wearing Style | Over the ear + no earbud, Over the head (one ear) |
| Connection Type | Base unit to phone RJ (handset/headset port) |
| Software Compatabilty | |
| Ear Cushion Material | Leatherette |
| Speaker Frequency Response | 150 Hz – 6.8 kHz (Wideband) / 300 Hz – 3.5 kHz (Narrowband) |
| Ear Cushion Size | 50mm |
| Mic Frequency Response | 150 Hz – 6.8 kHz (Wideband) / 300 Hz – 3.5 kHz (Narrowband) |
| Headset Weight | With ear hook: 22 g / With headband: 50 g |
| Coverage Range | Wireless Range |
| Charge Time | 20 mins = 50%, 1 hr = 100% |
| Conference Additonal Headsets | 3 |
| Coverage Range [Wireless] | 180m |
| Best Use | Noisy Office, Quiet Office |
| Application | Desk Phone (Digital, IP or Analogue) |
| Audio Qualities | ActiveGuard Acoustic Protection, Enhanced (DSP) Digital Sound Processing, Mono sound, Noise cancelling mic, Noise protection, Wideband Audio, Wideband mic |
| This product is featured in | , , , , , , , , , , |
Features
- Move freely with powerful wireless reach – Up to 55 m/180 ft in typical offices, up to 180 m/590 ft line of sight, and up to 12 hours talk time
- Stay mobile with fast charging – 50% battery charges in just 20 minutes
- Enjoy premium audio for clear calls with EPOS Voiceâ„¢ and noise-cancelling microphone for natural, clear conversations
- High comfort wearing styles – choose between mouldable ear hook and headband styles
- Superior Sennheiser HD voice clarity – wideband for a natural sound
- Intuitive user interface – mute microphone and adjust volume up or down
- Connect simply to one device – Plug-and-play with single-connectivity to desk phone
- Stay mobile with fast charging – 50% battery charges in just 20 minutes
- EPOS ActiveGard® technology – Protects users against acoustic injury caused by sudden sound burst on the line
- Personalization with nameplate on headset

























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